Legal information
Privacy Policy
Effective date: January 1, 2025
1. Scope
This policy explains how Truegrove Strings handles information when you visit this website, browse lessons, use the Fallows shelf, use the Cart, or contact our team.
2. Information you provide
If you use the contact form, you may provide your name, email address, phone number, and message. We use those details only to understand and answer your request, maintain correspondence, and protect the service from misuse.
3. Browser storage
The catalog saves followed lesson IDs under tg-favorites and selected lesson quantities under tg-cart in your browser. The theme preference and cookie consent choice are also stored locally. This demonstration does not send those values to a server. You can remove them through your browser settings.
4. Use and retention
Contact information is used for the specific conversation that prompted its collection and retained only as long as reasonably necessary for that purpose, legal obligations, dispute resolution, and record keeping.
5. Sharing and security
We do not sell personal information. Information may be disclosed when required by law or to protect rights and safety. Reasonable administrative and technical measures are used, although no internet transmission can be guaranteed completely secure.
6. Your choices
You may ask what contact information we hold, request correction or deletion where applicable, or withdraw a request by contacting us at [email protected]. You may clear local browser storage at any time.
7. Children and changes
The service is intended for general audiences and does not knowingly request personal information from children. We may update this policy when practices or legal requirements change and will publish the new effective date here.